Answer :
Zeke needs to be accountable, providing explanations for his decisions and their outcomes during weekly calls with his district manager. Accountability entails transparent reporting and justifying actions in the business context. The correct answer is d) Be accountable.
Zeke, as a sales manager, must provide explanations to his district manager for the variance in costs and sales figures, hence he is required to be accountable for his and his store's performance. In a business context, accountability is the responsibility of employees to report on their actions and justify them to their superiors, particularly when those actions diverge from the expected or planned outcomes.
Good business practices involve communication and coordination to avoid conflicts and misunderstandings. In Zeke's case, being accountable helps to maintain a transparent communication structure, where he keeps records and shares information with pertinent managers to align on objectives and strategies. This transparency and accountability help clarify roles, support decision-making processes, and ultimately guide the business toward achieving its goals. The correct answer is d) Be accountable.